How Does Dynamics 365 Customer Service Help Improve Agent Productivity? - Programming - Nairaland
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How Can Microsoft Dynamics 365 Customer Service Help Improve My Customer Support / How Does Dynamics 365 Customer Service Help In Improving Customer Satisfaction? / How Does Dynamics 365 Customer Service Help Managers Gain Insights? (2) (3) (4)
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| How Does Dynamics 365 Customer Service Help Improve Agent Productivity? by sandeysharma360(m): 5:46am On Sep 27, 2023 |
How does Dynamics 365 Customer Service help improve agent productivity? Features like automatic case creation and routing, knowledge base access, next-best-action recommendations, virtual agents, etc. can help agents work more efficiently. How do next-best-action recommendations in Microsoft Dynamic 365 Customer Service assist agents in making more informed decisions during customer interactions? |
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